CATO Crisis Management Forum

 CATO Crisis Management Forum

Presenters include:

Kirsty McNeill, Director of Crisis Management and Contingency Planning Section, DFAT
  • Michael Harris, Manager Safety and Emergency Management, Sydney Airport
  • Peter Strub, Qantas Group Business Resilience Department
  • Meredith Staib, Chief Operating Officer Assistance, Covermore Insurance
  • Dr David Beirman, Crisis Management Expert & Senior Tourism Management Lecturer, UTS
  • Tony Ridley, CEO, Intelligent Travel
  • Chris Flynn, Regional Director Pacific Asia Travel Association (PATA)
Key Topics to be covered:
 
 Delivery of the CATO crisis management plan template
  • The role of DFAT, airlines, airports, travel insurance companies and tour operator/travel agent in the event of an incident.
  • How can a tour operator be a help rather than a hindrance.
  • How does a destination recover and how can the industry help.
  • Minimizing risks for your clients and your business
  • Managing information flows – including managing media attention
  • Panel discussion of real life experiences of CATO members – what can we learn from each other
Pricing:
CATO Members:                    First delegate $250 per person           Subsequent delegates $225 pp 
Non-CATO Members:           First delegate $300 per person           Subsequent delegates $275 pp 
       
Includes:                                  Full day forum with lunch, drinks & canapes
                                                  CATO Crisis Management Plan template prepared by Dr David Beirman
                                             
Date:                                        Tuesday 15th March 2016 - 9.30am to 4pm followed by drinks and networking 
Venue:                                     Aerial UTS Function Centre, Level 7, 235 Jones Street, Ultimo, Sydney
Bookings and further details contact: Peter Baily  [email protected]       0423 261 875


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